Training & Development Manager

Overview:

Wage:

$85,000-$100,000/year depending on meeting preferred qualifications

Benefits:

• 100% employer-paid medical, dental and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
• Paid Maternity and Paternity Leave
• 4% company matching 401(k) with no vesting period
• Quarterly "Work Wherever" allowance
  • Use to make your remote work wherever set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
• Open concept office with friendly coworkers
• Creative environment where you can make a difference
• No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
• Trail Mix Bar --- oh yeah

Responsibilities:

• Lead a team of 4-6 corporate trainers, overseeing the daily operations of the team, and providing coaching and resources to employees on their personal and professional development
• Ensure consistent employee recognition and accountability processes are in place within the team
• Collaborate with department heads, managers, and employees to identify and assess training needs, priorities and gaps within the organization via in person interviews, surveys, and evaluations
• Design, implement and deliver comprehensive training programs that meet identified training needs and align with organizational goals and objectives
• Deliver training sessions to employees using various methods, such as classroom training, virtual training, and workshops, ensuring training sessions are engaging, interactive, and aligned with the learning objectives. The Manager is an active trainer and expected to spend a good percentage of their time training
• Build, monitor and evaluate the effectiveness of training programs and the trainers through assessments, surveys, and feedback from participants and leaders and provide feedback or implement change as needed
• Communicate effectively with stakeholders to promote training initiatives, gather feedback, and provide updates on training progress
• Stay current on industry trends, techniques and strategies and take initiative to incorporate into training content and evaluation

Requirements:

• 5+ years designing and delivering leadership, product, and other training to all levels of an organization from individual contributors to leadership
• 2+ years direct team leadership experience with the ability to hire, train, develop and evaluate performance and impact of team members
• Demonstrated knowledge of leadership theories, models, and best practices, with the ability and experience applying them to real-world business situations
• Experience building and facilitating dynamic and engaging in person, virtual, video, and written training materials that maximize learning and behavioral outcome
• Ability to design a range of learning events and programs that cover technical, soft skills and leadership development
• Demonstrated ability to work collaboratively and take input from multiple stakeholders to identify training needs, design solutions, and drive impact
• Strong analytical and problem-solving skills, with the ability to build and assess the effectiveness of training initiatives using data and metrics
• A high threshold for navigating ambiguity, adaptable and willing to flex with changes, promote positive change management, and help drive company initiatives
• Positive attitude, coachable with the ability to both take and provide feedback, able to build trust through honest and transparent actions and communication
• Preferred Qualification: Previous work in a start up or fast paced work environment, where you managed changing and competing priorities
• Preferred Qualification: Bachelors or masters degree in organizational development, psychology, education, human resources or business administration and/or additional training as a Certified Professional in Learning and Performance (CPLP), Certified Professional in Talent Development (CPTD) or related
• Preferred Qualification: Previous experience developing and facilitating training to a wide range of position disciplines from customer service to software engineers, finance to data analysts
• Preferred Qualification: 5+ years experience of direct team leadership with focus on trainer development and mentorship